Trust and compliance
An AI you can put your dealership’s name on.
The advisor speaks for your brand to every visitor. So it answers only from your data, follows your rules, discloses that it is an AI, and leaves an audit trail for every step.
- P1Grounded
- Answers only from your inventory, content and knowledge base.
- P2Governed
- Your rulebook decides what it may say and promise.
- P3Traceable
- Every AI call, consent and handover is logged.
01Standards
Certified, compliant, and hosted in the EU
DealerBrain is built and operated by LogiNet Enterprise Software Technologies, a Hungarian company in the European Union.
Read the data processing agreement- 01.01ISO 9001 certified
- Our quality management system is certified to ISO 9001.
- 01.02ISO 27001 and SOC 2
- Both are in progress. We publish each certificate when it is issued.
- 01.03GDPR compliant
- We act as processor under a data processing agreement with every client.
- 01.04Running on EU servers
- The platform and your dealers’ data run on servers in the European Union.
02AI guardrails
Grounded answers, enforced rules
The advisor is constrained by data and by rules you control.
- 02.01Hallucination protection
- Only recommends what the system has returned.
- 02.02Source relevance filtering
- Only truly relevant sources are shown.
- 02.03Promise discipline
- No price, date or feature the data does not support.
- 02.04Brand policy safe default
- No claims about brands when the data is unclear.
- 02.05Business rulebook
- Tone, forbidden phrases and sales rules, editable.
- 02.06Supervising AI
- Summaries, sentiment and escalation flags for every case.
03Data protection
Consent, retention and separation
GDPR compliant, and built to support revFADP, PIPEDA and Quebec Law 25.
- 03.01Consent log
- Every consent and withdrawal recorded for audit.
- 03.02Full AI call logging
- When and what was processed, for every call.
- 03.03Configurable retention
- A deletion policy that fits your data rules.
- 03.04Internal content separated
- Internal notes and service data never reach the customer.
- 03.05Consent-checked follow-up
- Email and SMS only with recorded consent.
- 03.06Transparent AI use
- AI disclosure, privacy notice and legal footer in the chat.
04Ownership
Your data and your models stay yours
DealerBrain processes data on your behalf. It does not own it.
- 04.01Your data stays yours
- Conversations, contacts and leads belong to you and can be exported at any time.
- 04.02Bring your own key
- Run the AI on your own provider account, under your own terms.
- 04.03Your model subscriptions
- Use the models you already license and replace them when you choose.
- 04.04REST API
- Full access to your data from your own systems.
- 04.05On-premises AI
- Run the AI layer on your own GPU servers, so prompts and answers stay in your network.
- 04.06Many models, many clouds
- Public APIs, EU APIs, Gemini Enterprise Agent Platform, Microsoft Foundry or Amazon Bedrock.
05Access
The right people, the right permissions
Admin and agent roles keep configuration and conversations in the right hands.
- 05.01Protected admin interface
- Login and permission-based access.
- 05.02Roles
- Admin and agent permissions, active or inactive users.
- 05.03Full transcripts
- Visitor, AI, agent and system messages with timestamps.
- 05.04Site keys
- Every conversation tied to the website it came from.
- 05.05Bot protection
- Spam and automated traffic are filtered before they reach your team or your AI budget.
06Operations
Monitored, resilient, replaceable
A service you can operate, not a demo.
- 06.01Health checks
- An operable, monitored service.
- 06.02Scheduled jobs
- Content and data refreshes run automatically and are monitored.
- 06.03Fault tolerance
- The chat stays usable if a model is unavailable.
- 06.04Model independence
- The AI model can be replaced without changing your setup.
- 06.05Predictable AI costs
- Processing caps for video and content jobs.
Next step
See it answer for your own dealer group.
We walk you through DealerBrain with scenarios built around your brands, your sites and the kind of stock you carry. Thirty minutes, no slides.
